A very large problem within Google Maps is business owners not knowing what to do about their Google Maps listing, when they move business locations or how to solve the problem their self. We have seen Google employees tell to mark their old business location as closed – though the problem with doing so is very problematic – two fold..
(1) Google Maps will show your business listing as being closed.
(2) All reviews you’ve accumulated over time will vanish with the “closed business listing option”. Why would anyone do this?
Almost a year ago, Google promised to make some changes to correct this issue, and well — after a year, Google has made the small correction.
The problem with this folks is that it does not solve problems one and two, above.
(1) It does in fact say that the business might of been relocated or closed – though it does not say either or – it says both.
(2) The reviews will still yet become removed when you follow Google’s new route.
Instructions showing how to do this have been provided here and again, it does not. correct everything.
Learn a bit more if you can sort through all the shit on this Forum discussion at Google Business Help.